The first time you used Private Photo Vault, you were prompted if you would like to create a recovery e-mail address in the event you forgot your password. If you entered your e-mail as a recovery address, you can recover your password. If you did not setup a recovery e-mail address, you can’t recover your password.
To recover the overall app password:
1) Enter your password incorrectly 8 times in a row
2) A prompt will come up asking if you would like to recover your password. Say yes.
To recover an album’s password:
1) Enter the album’s password incorrectly 5 times in a row
2) A prompt will come up asking if you would like to recover your password. Say yes.
Cloud Vault (recommended):
1) Enable Cloud Vault on the Settings tab and setup your account (make sure you are updated to latest version of the app)
2) Allow backup to complete
3) Login on new device
iTunes Backup:
1) On your old phone, backup your phone to iTunes by plugging your phone into your computer and launching iTunes.
2) When you get a new phone, restore from the iTunes backup on your old phone.
Note: Some users have reported errors in using iCloud to restore data to Private Photo Vault. As a result, to ensure all your old data transfers over properly, use iTunes for backing up and restoring data.
Cloud Vault (recommended):
If your last device had Cloud Vault enabled, all you need to do is login on your new device
iTunes Backup:
Yes, if you have recently performed a backup of your device to iTunes, you can restore your phone to your last backup and get your data back. For information on restoring from a backup, please view Apple’s website here: https://support.apple.com/kb/HT1766
Note: Some users have reported errors in using iCloud to restore data to Private Photo Vault. As a result, to ensure all your old data transfers over properly, use iTunes for backing up and restoring data.
1. It is possible you have removed the app from your home screen. Try checking your App Library by going all the way to the right on your home screen.
2. If you previously had the separate Pro version of the app, we renamed it to SV and gave it a new icon. Please check your phone for an app named SV.
Deleting the app off your phone deletes all your photos and videos immediately. There are some possibilities to recover if you have backups enabled:
Yes. If you have already purchased the app, you can get the full version on any of your devices at no additional cost. To get it on each additional device, open Private Photo Vault, go to the Settings tab and hit Restore Purchase.
Private Photo Vault supports .mov and .mp4 files.
Private Photo Vault only requires location access if you enable the Break-in Report
If you have already purchased Private Photo Vault Pro and it is still showing ads, go to the Settings Tab in Private Photo Vault and hit Restore Purchase.
Only you can see your photos.
If you have Cloud Vault enabled, all of the data is fully encrypted before it is uploaded to our servers. This means we have no ability to view your data. More details on Cloud Vault here.
If you have Cloud Vault disabled, your photos are only stored on your device and only you can see them.
If you have iCloud backup enabled on your device, copies of your encrypted photos may be stored on Apple’s servers.
No, for security reasons, the Cloud Vault password can’t be recovered.
Private Photo Vault uses AES 256 bit encryption to encrypt your data.
Yes. Cloud Vault was designed from the ground up with security in mind. We wanted to build a system where no one could view a user’s data except the user. See more data on Cloud Vault here.
Private Photo Vault is the #1 app for password protecting private photos and videos. It is an encrypted vault for protecting private photos and videos.
Here are instructions for how to cancel your subscription: https://support.apple.com/en-us/HT202039
If you can’t find the information you are looking for here, please check out the Tutorial section. If you still can’t find what you are looking for, you can request support below.
★★★★★
Great app to keep as many photos as you like hidden from the eyes of the world!
★★★★★
So, this app is awesome! Never worry about who might see those embarrassing selfies, stupid pics of food, or those nudie photos to your special someone. You can store as many photos as you want in as many folders as you want. It’s super simple to use and it thinks far enough ahead to offer a decoy password! It even lets you know exactly who tried to access your vault, who was let in and who was denied access, and what time that nosy person tried to snoop around. Haha I definitely recommend this app. I love it 🙂
★★★★★
Does everything you’d want from it. Safe, protected storage, with slideshow features, photo edit, and allows you to safely delete from the camera roll.
I’d highly recommend this app.
★★★★★
It’s amazing! Arguably the best app in the store, the upgrade is what makes it truly fantastic. Anyone trying to get into your vault and gets the password wrong, gets their picture taken and location saved. So when you look at the break-in report you can see who tried to break in when and where! Its brilliant, I can secretly keep everything in one lock while I use a decoy pin code to make it seem theres nothing there.