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Private Photo Vault®
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YOUR PRIVACY STARTS HERE

Made for iPhone & AndroidDownload the app Watch tutorials

PRIVATE PHOTO VAULT® HELP

Support

Our FAQ answers most questions. If you can’t find what you need in the FAQ or tutorials, send us a support request below.

Start with the FAQ

Get help with passwords, moving to a new phone, missing photos and subscriptions.

Read the frequently asked questions
Forgot your password? Deleted the app or missing photos? Need step-by-step video help?

Support request

If you couldn’t find an answer in the FAQ or Tutorials, fill out the form below and we’ll get back to you as soon as possible.

Include your phone model, app version and what happened. Please don’t include passwords, PINs or private photos.

Prefer email? support@privatephotovault.com

YOUR PHOTOS. YOUR PRIVACY.

Lock your photos & videos.

Free to download for iPhone and Android.

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